Privacy Policy
Who We Are
Wealden Vets Ltd is the data controller responsible for personal information collected through this website.
Information We Collect
We may collect:
- Name
- Email address
- Telephone number
- Address
- Pet details
- Appointment information
- Information submitted through contact forms
- Technical information such as IP address and browser type
How We Use Information
We use personal information to:
- Respond to enquiries
- Arrange appointments
- Provide veterinary services
- Send appointment reminders
- Improve our website
- Meet legal and regulatory obligations
Data Sharing
We may share information with:
- Veterinary practice management systems
- IT providers
- Payment processors
- Regulatory authorities where required by law
We do not sell personal information.
Data Retention
We retain information only as long as necessary for veterinary, legal and regulatory purposes.
Your Rights
Under UK GDPR, you have rights to:
- Access your data
- Correct inaccurate data
- Request deletion where applicable
- Restrict processing
- Object to processing
- Lodge a complaint with the Information Commissioner’s Office (ICO)